Vacancies

IT Support officer

Excellent learning environment with great opportunities

Come work as a IT Support Officer at a growing company that offers great benefits with opportunities to advance and learning alongside accomplished business leaders.

THE COMPANY:

iSPIRAL is a leading Regulatory Technology company that provides a one-stop software to comprehensively address the compliance objectives and obligations set by regulators worldwide.

iSPIRAL delivers innovative solutions, which focus on resolving your Fraud, KYC, AML, Governance-Risk & Compliance challenges.

A team of enthusiastic professionals & ambitious people, coming from different backgrounds.

  • We offer great mentoring programs for our programmers with top executives
  • We are on the cutting edge of technology working with the most recent software

THE POSITION:

  1. Install and configure computer hardware operating systems and applications
  2. Monitor and maintain computer systems and networks
  3. Talk with staff or clients through a series of actions to help set up systems or resolve issues
  4. Troubleshoot network problems, diagnosing and solving hardware/software faults
  5. Provide support, including procedural documentation and relevant reports
  6. Support the release of new applications
  7. Set up new users’ accounts and profiles and deal with password issues
  8. Respond within agreed time limits to call-outs
  9. Rapidly establish a good working relationship with customers and other colleagues
  10. Test and evaluate new technology

REQUIREMENTS & QUALIFICATIONS:

  1. Bachelor’s Degree in IT or related field
  2. Experience on relevant positions is a plus
  3. Excellent communication, writing and presentation skills in both English and Greek
  4. Positive attitude, enthusiastic, goal and achievement-oriented, desire to succeed in team
  5. Strong computer, organizational and analytical skills.

BENEFITS:

  1. Full time role based in our Cyprus office. Hybrid and flexible job model
  2. Excellent growth and advancement opportunities
  3. Attractive salary and Bonus Scheme
  4. Share option scheme upon number of years in the company

Please send CV to careers@i-spiral.com. More details about firm on https://www.i-spiral.com