The Case Management Module is the software tool that oversees the effective management of cases that have been identified as suspicious following the monitoring of KYC. It is efficient and proactive in the sense that it introduces a series of actions that document the case and its main characteristics. The Case Management Module entails an evaluation procedure that is able to assign and determine levels of suspicions for the cases identified.  Therefore the module embeds a series of actions that signify the level of significance for each case / alert.  Case management Module also enforces accountability as it assigns each case to users to take mitigating actions to resolve cases. Some of the actions refer to automatic email and SMS sending.



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