The Regulatory Content: Satisfy Regulatory Components: The Complaint Management Software will allow the handling of complaints as specified by the official guidelines and regulations of CySEC
Record filing: A holistic documentation of the complaint(record filing)
Visibility- Functionality : Acknowledging Complaint as soon as it it’s made
Structured Procedures: Establish a row of procedures that will ultimately make swift management of complaints
Evaluation: Assessing Complaints and their Outcome with regards to company’s reputation. Valuable insights as to the Account Manager’s behavior?